Michael Agar is the Planning Consultant (ITSM Architect) with responsibility for the ITSM Program within the Enterprise Technology & Architecture Services organization at Allstate. Mike is currently responsible for developing an ITSM Architecture that includes an “ITIL Process Roadmap” for 2010 and beyond. Mike has held various leadership and consulting positions within Allstate over the past 28 years, including data center operations, special projects, process refinement, strategy and planning, enterprise help center, project management and M&A IT execution. Mike received a BBA from Eastern Michigan and his MBA in IT Service Management (With Honors) from the University of Dallas. He also received his ITIL Managers Certificate in IT Service Management and ISO20000 Consultant Certificate.

Dale Seavey is the Director of Architecture/Design/Engineering at Cisco. Dale has 30 years of IT experience.
 
He started at Chevron in the 1980s doing CICS and IMS migrating to DB2 and Oracle. Dale, then continued his career at Cisco Systems in 1995 and implemented Oracle Financials on a distributed platform. Later, he moved on to creating Cisco’s computing architecture.  In 1999, Dale moved to the first version of Cisco’s voice engineering group, responsible for parts of Call Manager and the phone, where he worked until 2004.  In 2004, Dale moved into the Meetingplace application group and was responsible for engineering all versions of MeetingPlace.  In 2005, he moved to Google and was responsible for running all corporate infrastructure.  In 2008, Dale returned to Cisco and has held three different positions since then.  Dale currently hold 8 patents (with 11 more filed) in Voice, Cloud and Mobile areas.
 

Rick is the Senior Vice President of IT Operations. He is responsible for USAA's technology infrastructure in support of the applications that provide products and services to our members. This includes mainframes, servers, desktops, telecommunications, storage, and database.

Prior to joining USAA, Rick worked for AlliedSignal/Honeywell for 18 years. He held leadership positions in Applications Programming, Telecommunications, Operations, Customer Relationship Management, and Mergers and Acquisitions.

Rick graduated from Southeast Missouri State University with a bachelor's degree in Computer Science.

Rick and his wife Jane have five grown children, Mathew, Melanie, Adam, Kyle and Cori.
 

Dr. Holt is a Senior Architect for Lexis-Nexis Risk Solutions. Dr. Holt directs the evolution of the Insurance Applications Systems to the LexisNexis High Performance Cluster Computing platform.

Dr. Holt has been with Lexis-Nexis and related organizations (including Mead Corp.) for 36 years. Prior positions have included system architecture for the Risk Solutions Fabrication Systems, system architecture for the LexisNexis online system, project management, product management, and product development.

Dr. Holt holds a PhD and an MS in Computer Science from Wright State University, an MBA from Wright State University, and a BS in Data processing from the University of Dayton.

In recent years, Sanjay R Chadha served as Chief IT Architect of LyondellBasell Industries, a 50 Billion dollar chemical manufacturing with operations across the globe. In leadership capacities with the company, Chadha oversaw the integration of various merged entities to produce a common integrated global IT organization serving a diverse set of business needs. Through a successful 17-year tenure, he developed and implemented IT strategic business plans leading to substantial business value and cost reductions. Furthermore, Chadha spearheaded creating both the structure and team necessary to guide the IT organization through the turbulence and uncertainty of this dramatic growth from 2 Billion to 50 Billion. In prior roles at the company, Chadha managed the global infrastructure operations and technical support functions for ERP and Infrastructure. Before coming to LyondellBasell, Chadha spent five years in Texas Medical Center, primarily developing a Management Information System with integrated Transaction Support system and managing various IT functions. Chadha holds a J.D. from South Texas College of Law and is licensed to practice in Texas. In addition, he has a Masters in Business Administration from University of Cincinnati and a Diploma in Mechanical Engineering from Birla Institute of Technology. Throughout his career, Chadha relied on innovation and out of the box thinking to create spectacular results. His forward thinking approach and ability to enhance business value while simultaneously preserve industry leading cost structures earned him kudos in the industry. After assuming the Chief IT Architect Role in 2005, Chadha has been instrumental in integrating the IT culture in LBI and creating strategies to support economic downturn and future growth. He helped restructure IT costs driving a 30% reduction over a period of two years. In addition to dedication and achievements to his career, Spencer is also committed to his family and community. He participates in scouting events with his children and teaches Sunday school.